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10 things that define a true professional

The term professional is thrown around quite a bit these days, perhaps too much. I do it myself. But what exactly does it mean to be a professional? As you read through the items below, consider how you compare with each trait.




1: Put customer satisfaction first
2: Make expertise your specialty
3: Do more than expected
4: Do what you say and say what you can do
5: Communicate effectively
6: Follow exceptional guiding principles
7: Praise your peers not yourself
8: Share your knowledge
9: Say thank you
10: Keep a smile on your face and the right attitude in your heart

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